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  1. Support
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  3. GDPR

GDPR

Privacy Policy

At LK Systems AB we are committed to protecting your privacy. This privacy policy explains why we collect and process personal data, what we use the data for, how long we store it and with whom we may share it. This policy has been produced in accordance with the EU’s General Data Protection Regulation (GDPR). 

 

The purpose of collecting and processing personal data

We collect, store and use personal data about you and the company you represent (if applicable) in order to be able to issue and administer usernames and passwords for our various software tools. The data is stored so that we can give you technical support and be able to contact you as a user in the form of newsletters regarding software issues and marketing of services and products. The information is also used to develop and improve our software tools.

 

What data do we collect?

The information we collect is the information you enter on our website when you register for our software tools. The information we save is your name, address, email address, the company you represent (if applicable), your role within the HVAC industry, telephone number and password.

We also collect statistics about the number of logins and saved projects in order to see how often our software tools are used.

In order to provide support in individual projects, we also have access to all created projects in the calculation program. These are only available for LK Systems.

 

How long is the data saved?

Your data is saved as long as you continue to use our software tools. If you have not used the software tools for 24 months, your login details will cease to apply and your personal data will be erased along with any saved project information.

 

Sharing the data with other parties

Your personal data is available to LK Systems’ third-party subcontractors for development of software and services. The subcontractors are obligated to store your data in a secure manner and to only use the data in order to fulfil the service they provide to LK Systems AB.

We only use third-party service providers located within the EU who have knowledge of the EU’s General Data Protection Regulation 2016/679, or "GDPR".

Other than the aforementioned third-party subcontractors, your data will not be shared with or disclosed to any other party. However, please be aware that we may be required to provide access to your personal data in the event of misuse or illegal activity or if so requested by a competent authority.

 

Your rights to your data

Our processing of your personal data is carried out in accordance with the EU’s General Data Protection Regulation 2016/679, or "GDPR".

 

You have the right at any time to request:

• a copy of the data we have about you.

• rectification of the data we have about you.

• erasure of your personal data from our registers.

 

Please feel free to contact us if you have any questions about this policy.

Email: info@lksystems.se

Postal address: LK Systems AB, Box 9113, 200 39 Malmö, Sweden

 

Please state clearly that your email/letter concerns ”Privacy Policy for LK Systems software tools”.

 

Changes to this privacy policy

This policy may be updated from time to time. The latest version is always available on our website for calculation tools under login for LK Systems AB

(http://www.lksystems.se/en/support/template-calculator-retailers) 

This privacy policy was last updated on 15 May 2018.

 

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LK Systems AB

Visiting address: Johannesfredsvägen 7

Box 66
161 26 Bromma
Tel. 08-506 851 00

info@lksystems.se

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