Complaints/Warranty claims Damage in transit: In the event of visible damage, a report should be made to the driver on delivery. The person receipting and accepting the goods is responsible for noting any missing, damaged or incorrect goods. Thereafter, the point of sale should be contacted. Faulty products: With regard to faulty products, please contact the point of sale who will then contact us. Questions: If you have any questions regarding complaints/warranty claims, please contact our after sales department.E-mail: firstname.lastname@example.org Tel, switchboard +46 (0)8 506 851 00 and ask to speak to a claims administrator.